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Squarespace, Wix or WordPress for memberships? Why a site builder isn't a membership platform

Site builders are brilliant at making a website. Memberships are usually bolted on top. Here is an honest read on when that add-on is enough and when you have outgrown it.

Adrian Witaszak9 min read
DUKIEX BLOGInsight

Quick disclosure before anything else. I work on Crownerr, and this is the Crownerr blog, so this is not a neutral review site. I have a horse in this race. But I would rather you read something fair than something that pretends Squarespace, Wix and WordPress are bad products, because they are not. They are very good at what they were built for, and for a lot of people they are the right answer. The honest question is narrower than "which platform wins". It is: you already have a site on a builder, you want to charge people for access to something, and you are trying to work out whether the membership feature that ships with your builder will hold up.

So let me try to answer that without the sales gloss.

What site builders are genuinely good at

If you have built a site on Squarespace, you know the feeling. You pick a template, you drag a few blocks around, and an hour later you have something that looks like a real brand spent money on it. Wix gives you even more freedom with layout, almost to a fault. WordPress, with the right theme and a designer who knows what they are doing, can become anything at all. These are mature tools with huge ecosystems and years of polish.

For the marketing side of a creator business (the homepage, the about page, the portfolio, the blog that quietly pulls in search traffic) a builder is hard to beat. It is fast, it is cheap to start, and you are not waiting on a developer to change a headline. None of that is in dispute. If your whole need is "a nice site with a small members-only area behind a single price", the built-in option may well be enough, and you can stop reading and go build it. I mean that.

Where the bolt-on starts to creak

The trouble is that on a builder, the membership is a feature added onto a website product, not the thing the product was designed around. Squarespace Member Areas, Wix paid plans, and WordPress membership plugins like MemberPress all do the basic job. They put content behind a login and take a payment. But the moment your needs get more specific than that, you start meeting the edges.

A few patterns show up again and again once people grow past the first few hundred members.

  • Billing depth. Charging a single monthly fee is easy everywhere. Free trials, annual plans with a discount, one-off purchases sitting next to subscriptions, prorated upgrades, dunning when a card fails, pausing instead of cancelling. These get harder fast on a builder, and on WordPress you often solve them by stacking yet another plugin on top, which is its own maintenance tax.
  • Gating granularity. Builders tend to think in terms of "member" or "not member". Real memberships are messier. You want tier two to see the back catalogue but tier one to see only the last month. You want a single post available to buy without a subscription. You want early access for founding members. Expressing those rules cleanly is where bolt-ons struggle.
  • Member management. When you have 800 paying members you need to actually run the thing. Find a member, see their payment history, refund one charge, move someone between tiers, export a list, understand why churn ticked up last month. Builder dashboards are thin here because the builder's main job is publishing pages, not running a subscription business.

If you want a fuller walk-through of what a membership setup actually needs to cover, I wrote a longer piece on how to create a membership website that goes deeper than I can here.

The fee question nobody puts on the pricing page

Here is the part that quietly costs people the most, and it is worth being precise about. When you sell through a builder's membership feature, you are usually paying in two places at once. There is the payment processor (Stripe in the UK charges 1.5% + 20p per transaction, which is normal and unavoidable), and then there can be a platform cut on top of that. WordPress plugins vary wildly, some take nothing beyond their licence fee, some take a percentage. Builders sometimes fold a transaction fee into lower plan tiers.

The numbers look small until you do the arithmetic on a £10 monthly membership across a thousand members. A 2% or 3% platform fee on top of processing is the difference between a holiday and no holiday at the end of the year. It is not that any one provider is gouging you. It is that fees stack, and a stacked fee on recurring revenue compounds in a way a one-off sale never does.

This is the main reason Crownerr prices the way it does, and I will come back to that honestly at the end rather than pretend it is not the point.

When you should not switch

I would be doing the opposite of fair if I told everyone to move. Stay on your builder if most of these are true. Your site and your members live in the same small world and you like it that way. You have a single tier at a single price. You are below a few hundred members and not growing fast. You value the design control of Wix or the template polish of Squarespace more than you feel the friction of the membership tools. Migrating has a real cost in time and risk, and "it works fine" is a perfectly good reason to leave things alone.

The case for moving gets stronger when the membership stops being a side feature and becomes the business. When the recurring revenue is the thing you wake up thinking about, you want the tool that was built around that, not around publishing pages.

A reasonable way to decide

If you are genuinely on the fence, try this. Write down the three things you most want your membership to do in the next year. Maybe it is annual billing, maybe it is a second tier, maybe it is selling a course alongside the subscription. Then open your builder's membership documentation and check whether each one is a setting or a workaround. If they are all settings, you are fine where you are. If two of the three need a plugin, a hack, or a "not currently supported", that is your answer.

The second test is money. Take your realistic member count at this time next year, multiply by your price, and apply every fee in the chain. Compare that against what a dedicated platform would take. If the gap is small, the migration is not worth it. If the gap pays a salary, it probably is.

I keep a running, opinionated comparison of how the main options stack up on exactly these axes, which you can read on the Crownerr comparison page if you want the side-by-side rather than my prose.

Where Crownerr fits

So here is the plug, stated plainly because you have read this far and deserve directness. Crownerr is built around memberships from the ground up rather than bolted onto a website builder, which means billing, tiers and member management are the product, not an add-on. The Space plans are Free at £0/mo with a 6% fee, Creator at £79/mo with a 3% fee, and Studio at £149/mo with a 0% platform fee. Stripe's 1.5% + 20p still applies on every transaction because that is the processor, not us, and anyone who hides that from you is not being straight. If you want to see the mechanics, I walked through how to set up memberships on Crownerr step by step.

If a simple paid area on your existing builder covers everything you need, use it. If you have outgrown the bolt-on and the fees are starting to sting, have a look at the Crownerr pricing and run your own numbers against it. That is the only comparison that matters.

Adrian WitaszakFounder, Crownerr

Adrian is the founder of Crownerr, the all-in-one creator platform. He writes about creator monetization, platform fees, and owning your audience instead of renting one.

Questions

Frequently asked

Can I run a membership on Squarespace?
Yes. Squarespace Member Areas let you put content behind a login and charge for it, and for a single tier at a single price that is genuinely enough. The limits show up when you want multiple tiers, annual billing, one-off purchases alongside subscriptions, or detailed member management, because memberships are a feature added to a website product rather than the core of it.
Is Wix or WordPress better for a membership site?
Neither is strictly better, they trade off differently. Wix gives you the most layout freedom and an all-in-one setup. WordPress with a plugin like MemberPress is the most flexible if you are willing to maintain plugins and pay for them. Both work well for straightforward memberships and both get fiddly once your billing and gating rules grow complex.
What fees do site-builder memberships charge?
It depends on the platform, but the pattern to watch is fees stacking. You almost always pay a payment processor (Stripe in the UK is 1.5% plus 20p per transaction), and on top of that some builders or plugins add a platform percentage or require a higher plan tier. On recurring revenue those percentages compound, so do the maths on your real member count before deciding.
Should I move my membership off my site builder?
Stay if you have a single tier, a few hundred members or fewer, and the built-in tools do what you need. Consider moving when the membership becomes the business rather than a side feature, when you need deeper billing and tier rules, or when stacked fees on recurring revenue start costing you real money each year.
How is Crownerr different from a Squarespace membership?
Crownerr is built around memberships rather than around publishing a website, so tiers, billing and member management are the product itself. Plans are Free at £0/mo with a 6% fee, Creator at £79/mo with a 3% fee, and Studio at £149/mo with no platform fee, with Stripe's standard 1.5% plus 20p applying on every transaction in all cases.

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