Book services and manage your bookings
Browse services, book or request a slot, pay any amount due, and track, reschedule, or cancel bookings from My Bookings.
This guide is about using a Crownerr Space. The steps happen inside the Space you belong to or run, so open that Space to follow along.
The Services page lists bookable appointments offered in this Space. You pick a service, choose an available slot or send a flexible request, answer any intake questions, pay whatever is due now, and then manage everything from My Bookings.
Before you start
- Create an account and sign in; the booking flow prompts you to create an account before booking.
- Check the service's price, duration, lead time, and cancellation details on its page before committing.
- For buyer-location services, have your postal code ready to confirm coverage.
Book a service
- Open Services from the Space pages and use search, Category, Mode, Location, price, and duration filters to find a service, then open it.
- Review Price, Duration, Lead time, Location, Confirmation, Payment, and Cancellation details, then select Start booking.
- Choose an available slot, add a Booking subject, answer the Intake questions, and pick any optional add-ons.
- Select Request booking and complete payment if an amount is due now. You see Booking request received when the request is submitted.
Track and manage your bookings
- Open Settings > Personal > My Bookings to see your appointments with payment state and calendar export.
- Open a booking to view the provider, time, location, intake answers, add-ons, and the Booking events timeline.
- Use Request reschedule with a proposed start and end time and an optional note, Pay balance when a remaining amount is due, cancel when the policy allows it, or leave a Review after the service completes.
Expected result
Your booking moves through its lifecycle — request submitted, confirmed, started, finished — with each step recorded under Booking events. Payment shows as paid, due, or not required, and booking updates reach you through your notification channels under the commerce category.
Troubleshooting
- If a slot disappears at checkout, it was taken; choose another time.
- If payment fails, the slot hold is released and the booking is not completed; start again with a working payment method.
- If no slots show, the provider has no open availability; some services accept a flexible request instead.
- If an action such as cancel is unavailable, the booking's current state or the provider's policy does not allow it.